Mauricio Vas

Experienced IT Management Professional

Auckland, New Zealand

Objective

To make positive contributions for successful achievements of our goals and objectives. Achieve personal satisfaction through contributing to success and growth of my company/clients. Be a team player – working in an integrated way within the team and across teams.

Expertise

Mauricio is an experienced and dedicated Information Technology professional who has a passion for quality, and undertakes his tasks with a lot of drive and focus. His project deliverables are consistently achieved with a highly developed skill and innovation to overcome obstacles that present themselves. He is pragmatic, reviews existing processes and constantly seeks improvements in proven methodologies and most appropriate business practices.

Mauricio meets objectives, creates team unity, recruits excellent staff and meets deadlines. His professional attributes also include working as a valuable member of a senior management team, adhering to budgets, manage P&Ls, report effectively on progress and participate enthusiastically in all aspects of a business. His team based management style and excellent interpersonal communications skills have been commended by both his staff and management.

Regularly reporting to boards of directors on strategic and tactical business issues his previous roles have included key responsibility positions such as General Manager, National Operations Manager, Global

* Support & Quality Assurance Manager
* Software Projects & Development Manager
* Research & Development Manager
* Engineering Manager
* Testing Manager
* Customer Services Manager
* Installations & Training Manager
* Technical Marketing Manager
* Technical Sales & Support Manager
* Help Desk Manager

Experienced with setting up of quality standards, testing teams and procedures to ensure the product delivered to the market is of a high quality & acceptable standard.
Software Development & Management

Excellent skills in software project scope, definition and resource allocation. Very goal focused and delivers bottom-line results through effective continuous process improvement techniques.

Staff recruitment, Mentoring, Training & Development

Extensive experience in technical staff recruitment and planning the training programme to achieve productive teams within a short time frame.

Strategic and Business Planning

Identification and evaluation of emerging trends, identification of business risks and opportunities arising from the competitive market, performance standards and measurement, investment evaluation,

Leadership & Management Skills

Hands-on management style that focuses team members to achieve performance excellence. Exceptional skills in implementation of teams and systems to provide business solutions, which increase operational

Communication Skills

Demonstrates excellent liaising, negotiating, mediating and presentation skills to ensure the forging of strong external relationships and understanding of clear internal business issues and objectives.

Financial Planning & Budgeting

Takes responsibility for planning and management of significant operational budget. Manages funds effectively to ensure business objectives are delivered within budget.

Professional Services

Analysis of business processes and process alignment with the supporting IT systems. Business Development & work closely with Sales Management and Sales teams to help achieve professional services sales

Objective

* Manage on-going relationships with customers and suppliers for identification and development of business requirements.

* Strong customer relationship management skills, including managing adherence to and measurement of SLA’s. Contract management experience, including contract negotiation and interpretation.

* Develop commercial relationships at all levels within the company, customer and partner organisations.

Skills

* Microsoft Operating Systems
* Microsoft Office Applications
* Network Design/Systems Administration
* Industry Standard Desktop Applications
* Technical Support & Training
* Software Installation & Configuration
* Web Site Design & Development and Internet Technologies
* Establish and lead the technical teams
* Establish software development & release procedures
* Software Testing, Quality Assurance & Control and implementation of software system testing strategies and methodologies including development of test requirements
* Familiar with HTML, XML, .Net, PHP, Java, MS-SQL, Oracle, MySQL, database technologies

Skills Matrix

* Software Development Languages
* Pascal
* Fortran
* Cobol
* Basic
* Visual Basic
* C#
* C++
* XML
* HTML
* PHP
* JavaScript
* DHTML

* Databases
* Oracle
* MS SQL Server
* Sybase
* MySQL

* Platforms
* DOS
* Windows 98
* Windows 2000
* Windows NT
* Windows XP
* Windows CE
* Windows Vista
* Linux
* Unix

* Tools
* Microsoft Project
* Microsoft Visio
* Microsoft Share Point
* Microsoft Office
* Dreamweaver
* Rational Rose
* Visual Source Safe
* PVCS
* Search Engines

* Protocols
* TCP/IP
* SOAP
* HTTP
* SSL
* X.25

* Concepts
* SDLC
* Quality Assurance
* Test Management
* Project Management
* OO
* UML

Experience

September 2007 to Present Day
(Ad-Hoc) Ulysses Solutions Limited, Auckland
Self-Employed Freelance Contract Work.
Please see details of type of work and companies worked for at the end of this Career History section.

September 2006 to August 2007
(Full-Time) Total Contact Solutions Limited, Auckland
General Manager – 5 staff.
Responsible for establishing NZ branch of an Australian company for providing web based Human Resource Solutions to New Zealand & Australian marketplace. Responsible for 2 business units, web development in HTML, PHP & MySQL technologies and new products development using .Net, ASP & MS-SQL database technologies.
(Company is now closed)

November 2004 to August 2006
(Ad-Hoc) Ulysses Solutions Limited, Auckland
Self-Employed Freelance Contract Work.
Please see details of type of work and companies worked for at the end of this Career History section.

February 2004 to October 2004
(Full-Time Contract) Task Transactions Limited, Auckland
National Operations Manager – Overall Staff of 25.
Responsible for 4 business units, including all software development projects, installations, training, maintenance, infrastructure & support with Department Managers (4 direct reports) & Software

Engineers (21 indirect reports)

April 2003 to January 2004
(Ad-Hoc) Ulysses Solutions Limited, Auckland
Self-Employed Freelance Contract Work.
Please see details of type of work and companies worked for at the end of this Career History section.

December 2002 to March 2003
(Full-Time Contract) Task Technology Limited, Auckland
Installations & Training Projects Manager – Staff of 6 Engineers.
Responsible for setting up project office – Systems rollout project New Zealand nationwide, recruit Hardware & Software Engineers and assist Customer Services group with product and systems field support for new implementations.(Company is now called Task Transactions Limited)

November 2002
(Ad-Hoc) Ulysses Solutions Limited, Auckland
Self-Employed Freelance Contract Work.
Please see details of type of work and companies worked for at the end of this Career History section.

April 2002 to October 2002
(Full-Time)
*Advantage Retail Solutions Limited *Palmerston North
Software Projects & Development Manager – Overall Staff of 60.
* Responsible for all software development projects, maintenance & support with Service Delivery Managers (6 direct reports) & Software Engineers (54 indirect reports)
(Company is now called Provenco Retail Automation)

October 2001 to March 2002
(Ad-Hoc) *Ulysses Solutions Limited *Auckland
Self-Employed * Freelance Contract Work.
* Please see details of type of work and companies worked for at the end of this Career History section.

July 2001 to September 2001
(Full-Time Contract) *Voltaire Limited *Auckland
Research & Development Manager – Staff of 12 Engineers.
* Set up company office (Start-up Company), Recruit Hardware & Software Engineers and Develop Technical Project Plan for New Consumer Electronics Product.
(Company is now closed)

June 2001
(Ad-Hoc) Ulysses Solutions Limited, Auckland
Self-Employed Freelance Contract Work.
Please see details of type of work and companies worked for at the end of this Career History section.

November 2000 to May 2001
(Full-Time Contract) *Objective Systems Integrators (USA), Auckland
Testing Manager (NetSOM) at Telecom NZ – Staff of 2 Test Analysts.
Provide the overall direction for the test project and Responsible for the quality of the software.

August 2000 to October 2000 Un-Employed, Auckland
Job Hunting.

February 1999 to July 2000
(Full-Time) Geac Computers NZ Limited, Auckland
Global Support & Quality Assurance Manager (ERP-StreamLine)
Set up a new software quality assurance department, re-structure existing global software support department and develop/enhance existing procedures to implement best business practices as defined by the overall business strategy. Also responsible for achieving the Y2K compliance for the StreamLine ERP product. Staff in StreamLine Global Support (10 Staff) & StreamLine Quality Assurance (8 Staff)

January 1999 Un-Employed, Auckland
Job Hunting.

April 1998 to December 1998
(Full-Time Contract) Cardlink Systems Limited, Auckland
Technical Sales & Support Manager
Responsible for Project Management of Loyalty Systems rollout in Argentina & Brazil, Product Management & Technical Sales Support, Internal and External Client Application Technical Support, Help Desk, Bureau Data Processing Services & Infrastructure Support in New Zealand and overseas with direct report staff of 6.

January 1996 to April 1998
(Full-Time) Eagle Technology Group Limited, Auckland
Northern Region Customer Services Manager
Responsible for Northern Region Hardware Field Engineering Department (12 staff), Northern Region Installation & Software Support Department (5 staff) and National Repair Centre Department (2 staff).

June 1987 to December 1995
(Full-Time) Task Technology Limited, Auckland

Technical Marketing Manager - JANUARY 1994 TO DECEMBER 1995

Quality Assurance Manager - JULY 1992 TO DECEMBER 1993

Deputy National Customer Services Manager - MARCH 1991 TO JULY 1992

Customer Services * Help Desk Manager - JUNE 1987 TO MARCH 1991

Summary Joined the company as a Customer Services Engineer, promoted to Help Desk Manager with responsibility for the national help desk services and staff. Promoted to Deputy National Customer Services Manager with overall services provision responsibility, external distributor management, customer training & technical documentation. Moved into Research and Development as Quality Assurance Manager responsible for developing a quality software strategy and implementation of structured testing procedures.
Moved into Product Marketing as Technical Marketing Manager for Asia Pacific with responsibilities to appoint & train distributors in the region, develop market awareness of the product offerings, prepare RFPs and tender documents, provide technical presentations to potential customers and project manage system implementation pilots in the region. (Company is now called Task Transactions Limited)

October 1986 to May 1987
(Full-Time Contract) Micro Business Systems Limited, London, United Kingdom
Computer Consultant

* Stores Computer Technical Person & Workshop Engineer
April 2001 to Present Day *Ulysses Solutions Limited *Auckland
Self-Employed – Freelance Contract Work.
* This shell company was setup for processing all freelance and contract work related activities from time to time in between full time employment.
* The type of work performed during this time ranges from web design/development, software design/development, IT Consulting, Management Consulting, etc.
* The type of companies worked for includes small to medium size businesses with project work consisting of hourly work to fixed priced work.
* Technologies used for web and software development includes HTML, PHP & MySQL technologies and new products development using .Net, ASP & MS-SQL database technologies.

Education

Scholastic Achievement
1981 – 1982 = Selected to The National Dean’s List USA – Year of 1981 – 82 in recognition of an academically gifted student achieving a Grade Point Index of 3.64 on a 4.0 Scale.

1980 – 1982 = Vincennes University – Vincennes, Indiana, USA
Associate in Science Degree / Major in Electronics.
Graduated with Honors Distinction & Special Project in Robotics and Industrial Automation

Tertiary

1974 – 1977 = Chowgule College – Margão, Goa, INDIA
Higher Secondary School Certificate, Science Major – Physics, Mathematics, Biology, Zoology, Botany & Chemistry

1963 – 1974 = Loyola High School – Margão, Goa, INDIA
Secondary School Certificate * Primary, Intermediate & High School general studies

Professional Development

2001 = Glenfield College (Community Education) – Auckland, NEW ZEALAND
* Adobe Photo Shop (Stage 1 & 2)
* Macromedia Flash (Stage 1)
* Macromedia Dreamweaver (Stage 1 & 2)

2001 = Westlake Boys High School (Community Education) – Auckland, NEW ZEALAND
* Digital Photography

1997 = Auckland University – Auckland, NEW ZEALAND
* Management Games – Case study of an example “Start Up” company, growth and life cycle.

1996 = Auckland University – Auckland, NEW ZEALAND
* Business Financial Accounting – Accounting for business managers, developing and tracking budgets.

1995 = David Forman International – Auckland, NEW ZEALAND
* Sales cycle and developing customer relationships.

1991 – 1994 = Auckland University of Technology – Auckland, NEW ZEALAND
* National Certificate of Business Computing
* LAN Network Support – Novel Netware
* UNIX Operating System
* ORACLE Database Management Systems
* Marketing and Presentation
* Quick C Programming

Professional References

References available upon request

Work Examples

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